Chief Innovation Officer
Saint John, NB
Are you a creative-minded big picture thinker, with an appreciation for supporting decisions through data and research? Do you possess a consistent belief that the path to improvement frequently comes from evolving beyond the status quo? Do you ever wonder how dramatic changes in personal mobility will impact the way Atlantic Canadians choose to travel and/or shape attitudes around car ownership? Are you interested in touching the lives of more than a quarter-million CAA Atlantic Members and customers?
Based in Atlantic Canada, CAA Atlantic has more than doubled in size in the past 10 years and now serves more than 236,000 Members in all four Atlantic Provinces. As part of the CAA Federation and with over six million Members, CAA is one of the largest, most trusted and respected consumer-based organizations in Canada. In addition to being the preeminent Auto Club in the country, CAA is also one of Canada's largest leisure travel agencies, is a leading provider of insurance products, and offers Members an outstanding savings and rewards program. CAA has a long history of advocacy as the voice of the travelling public.
In the newly-created role of Chief Innovation Officer, you will be the thought leader who will research, validate, and introduce multiple new innovative solutions to CAA Atlantic. Reporting to the President & CEO, you will assume the role of “Chief Idea Officer” within CAA Atlantic, becoming the catalyst and champion for product innovation initiatives throughout the business.
The Chief Innovation Officer will provide insight and lead strategic opportunities to ensure that CAA Atlantic continues to remain relevant in a rapidly changing world. Your work will allow the organization to provide value to its current as well as future Members and customers, with an innovation mindset at the core of all offerings.
The Chief Innovation Officer will rapidly become the primary catalyst and champion for product innovation throughout the CAA Atlantic organization, by implementing the Board of Directors’ newly mandated and funded strategy to “Infuse CAA Atlantic with a progressive innovation agenda”. By interfacing with other Product Innovation groups at CAA/AAA clubs across North America, as well as academic centres and innovation-focused entities within Atlantic Canada, you will be continuously sourcing innovation-related ideas and inspiration. You will also be creating and introducing a structured innovation-change framework for CAA Atlantic through development of a standardized methodology for idea generation, research, analysis, evaluation, ranking and then finalized approvals for multiple, concurrent innovation initiatives.
You will take full ownership for the processes and associated structure to operate a sustainable ideation program including:
- Maintaining an idea management platform that facilitates the submission, evaluation and development of a pipeline of innovative new idea submissions from various organizational sources.
- Initiating and facilitating periodic ideation/brainstorming sessions for ongoing concepts development to fill CAA Atlantic’s funnel of product innovation opportunities.
- Leveraging existing as well as emerging product development methodologies and frameworks (e.g. Lean Startup, Design Thinking, Six Sigma) to ensure CAA Atlantic’s innovation model is optimized for best-possible performance organizationally.
Finally, you will act as champion for an Innovation mindset. Collaborating with a diverse group of internal stakeholders, your leadership will be key to evolving the culture to ensure CAA Atlantic is a place where innovation is identified and embraced as essential for the continued long-term success of the business.
As the ideal candidate, you will have strong experience in a similar innovation role and/or demonstrated success in strategy development and change management combined with a Post secondary education at the Bachelor or Master level in Business Marketing or a related field is required. The Chief Innovation Officer will possess a strong desire to create and effect growth or internal change while operating within a well-established (legacy model) organizational structure. A balance of right-brain and left-brain talents where your exceptional ability to conceive new ideas and approaches is very well balanced by critical thinking skills and the application of disciplined analysis in the evaluation of new business concepts is a must have. The successful candidate will have demonstrated ability to build and maintain relationships with peers, partners, vendors and key stakeholders at all seniority levels both within and outside the organization. Advanced communication skills are necessary, with an exceptional ability to successfully formulate then sell different business approaches and new solutions directly to various audiences within CAA. The Chief Innovation Officer will be a results-oriented business contributor with the drive to establish and achieve challenging project milestones on both major and minor initiatives.
If you are looking for a challenging career opportunity that leverages your skills and talents as an influential, innovation business professional then contact Ian Sullivan via 902.429.2224 or firstname.lastname@example.org