Susan Faulkner, BCSS, MBA, I.S.P.,ICTP is an Information Systems Professional with over 30 years of experience in large organizations. She has held senior leadership positions in Information Technology, Project Management and Internal Audit at Nova Scotia Power, Emera, Bluewave Energy and Parkland Fuels Corporation.
She is skilled at Business Process Improvement enabled by technology, with a significant focus on Change Management. Born and raised near Halifax, Nova Scotia, Susan started her career in Information Technology at Nova Scotia Power in 1985 as a Systems Analyst and progressed to managing various Information Technology, Internal Audit, Process Improvement and project teams within Nova Scotia Power and its parent company, Emera. She has a variety of experience, including ERP implementation, leading re-engineering and change management initiatives, internal audit and controls, as well as successfully managing several large multi- million dollar projects.
She joined Bluewave Energy in January, 2007 as their Director of IT to lead the Information Technology initiatives that enabled significant and rapid growth for the company. By the end of 2007, Bluewave Energy successfully became the largest independent petroleum delivery company in Canada. Susan started her own consulting company, e4 Business Solutions, in August 2011 and focuses on business process improvement, enabled by technology and change management.
Susan received her Bachelor of Computer Science degree from Acadia University and her Masters of Business Administration from Saint Mary's University. Susan is a member of the Canadian Information Processing Society and holds the Information Systems Professional (I.S.P.) designation. She is certified as a Project Management Professional (PMP) and Change Management Professional (CCMP and PROSCI).
Susan is an energetic leader and change manager who develops strong relationships based on mutual trust and respect. She has a record of motivating and exciting employees to be part of the changes she has led. She has the ability to adapt quickly to any environment and is able to execute efficiently and effectively based upon her extensive experience.