Head of Client Sales & Services

Saint John, NB

Venor has partnered with Commissionaires NB/PEI in their search for a Head of Client Sales & Services.

The Canadian Corps of Commissionaires is Canada’s premier security provider and the largest private sector employer of Canadian Armed Forces and RCMP veterans. 

Organized into 15 divisions across Canada, with over 21,000 veteran and civilian commissionaires who work together toward its mission – to provide expert security solutions to diverse array of public and private sector clients across the country.

Commissionaires  offers a wide range of security services including professional guarding, monitoring and surveillance, threat risk assessment, non-core policing, by-law enforcement, digital fingerprinting as well as criminal and employee background screening.

For nearly 100 years, the completely self-funding, not-for-profit organization has proudly passed approximately 90% of its revenues back to its employees in the form of wages, benefits and training.  

As an equal opportunity employer, Commissionaires NB & PEI is committed to achieving a competent and committed workforce that reflects the diversity of the Canadian population.

Reporting to the Chief Executive Officer, the Head of Client Sales and Services is responsible for developing and servicing positive, productive long-term relationships with customers throughout New Brunswick and Prince Edward Island.

What you will be doing:

  • Delivering against company’s gross revenue growth and margin targets
  • Responsible for strategic client / key contact relationship management
  • Identifying and developing new business opportunities
  • Acting as the lead client contract negotiator
  • Fulfilling key contract administration functions
  • Driving and coordinating all market intelligence activities
  • Developing and promoting a client-centric mindset throughout the organization
  • Constructively representing the division on the national stage
  • Positively representing Commissionaires NB & PEI across key stakeholder groups

As the ideal candidate you have a Bachelor’s degree in a related field, combined with 5-10 years’ of business development and client management experience in a B2B business model. Strong communication skills are necessary, with an exceptional ability to successfully formulate business approaches and solutions to various audiences. 

Previous experience in security or a related industry is considered an asset, with a preference for individuals who are fluent in both official languages (written and spoken). ASIS Certified Protection Professional (CPP) designation or similar is desired. 

If you are looking for a challenging career opportunity that leverages your skills and talents as a business professional, please forward your resume to Shardeigh McGillivray via shardeigh@venor.ca or Rose MacAuley via rose@venor.ca

At Venor, we embrace a culture of belonging in the workplace. No matter who you are, where you’re from, how you think, what you believe in, or who you love, we welcome your application. We all come from different backgrounds and different walks of life, bringing in unique perspectives and experiences. We encourage applications from 2SLGBTQ+, Black, Indigenous, and People of Colour (BIPOC), women, newcomers to Canada, and people with disabilities. If you require any accommodation in the application and interview process, please let us know (including different materials or otherwise).

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For: Head of Client Sales & Services
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