Outside Sales Representative

Flowstar Industrial

St. John’s, Newfoundland & Labrador

Venor is proud to partner with our client, Flowstar Industrial, to lead their search for an Outside Sales Representative.

“Flowstar Industrial specializes in providing technically superior pumps and related rotating equipment and equipment across many industries in the manufacturing, municipal, and mining spaces. Flowstar’ Industrial’s long standing relationships with our clients and OEMs have given us a depth of knowledge regarding pumps, sealing equipment, mixers, and other rotating equipment that sets us apart as a leader in our sector.”

Who You Are:
You’re an outstanding Outside Sales Representative with a strong background in securing product orders from both existing and prospective customers. At Flowstar, you’ll harness the tools and processes to deliver a world-class experience for every customer. You prioritize effectively, stay focused on key objectives, and are known for managing a wide variety of tasks efficiently.

About the Role:
In this role, you’ll be essential to building strong customer relationships, ensuring accurate order processing, and fostering business growth. Key responsibilities include:

• Responding to inquiries and qualifying new business opportunities.
• Managing partner data in SAP, ensuring accuracy and relevance.
• Preparing, submitting, and following up on customer quotations.
• Processing and expediting orders to meet customer needs.
• Maintaining detailed, up-to-date records and attaching relevant correspondence to SAP.
• Promoting inventory-based quotes to optimize order fulfillment.
• Conducting inspections to ensure order accuracy and product quality.
• Coordinating with procurement to track order progress, ensuring timely delivery.
• Keeping customers informed about delivery schedules and order status.
• Assisting with training and mentorship of entry-level team members.
• Actively participating in sales meetings and providing order updates.
• Addressing and resolving issues related to delivery, warranty claims, returns, and customer complaints.
• Continuously enhancing your technical expertise regarding our products.
• Providing backup support for colleagues as needed.
• Performing other duties as assigned.

Preferred Experience:

• Post-secondary education.
• 2-5 years of experience in sales, ideally with rotating equipment, valves, or instrumentation.
• Proficiency in SAP or similar ERP systems.

Key Competencies:

• Dealing with Ambiguity: Adapts well to change, can shift focus as needed, and is comfortable working without all the information in place.
• Decision Quality: Makes sound, well-informed decisions based on a mix of analysis, experience, and judgment.
• Functional/Technical Skills: Has the technical expertise and knowledge to perform at a high level in the role.
• Interpersonal Savvy: Builds strong relationships across levels, using tact and diplomacy to manage even high-tension situations with ease.
• Organizing: Efficiently coordinates resources and information to meet objectives, maintaining clear organization.
• Perseverance: Tackles challenges with energy and drive, and is persistent in the face of obstacles.
• Problem Solving: Uses a methodical approach to solve complex problems, probing for the best solutions.
• Technical Learning: Quickly grasps new technical skills and knowledge, staying up-to-date with industry, company, and product advancements.

Venor and Flowstar Industrial embrace a culture of belonging in the workplace. No matter who you are, where you’re from, how you think, what you believe in, or who you love, your application is welcome. Diversity is appreciated and there is understanding that we all come from different backgrounds and different walks of life, bringing in unique perspectives and experiences. Applications from 2SLGBTQ+, Black, Indigenous, and People of Colour (BIPOC), women, newcomers to Canada, and people with disabilities are encouraged. If you require any accommodation in the application and interview process, please let us know.