Senior Workforce Planning & Performance Analytics Coordinator

Saint John, NB

Venor is proud to partner with the Canadian Corps of Commissionaires New Brunswick & PEI Division in their search for a Senior Workforce Planning & Performance Analytics Coordinator. This individual will lead the workforce planning and performance analytics effort for all business segments and regions within the Canadian Corps of Commissionaires New Brunswick & PEI Division.

Based in Saint John, NB, and reporting to the Director of Finance, this strategic and highly analytical role requires the incumbent to develop, calculate, analyze, and interpret data and information to draw meaningful inferences, make informed decisions and identify solutions that are critical to Commissionaires’ client staffing commitments, operating budget, financial goals, performance KPIs and key priorities.

Key Responsibilities: 

  • Builds, manages, and optimizes a long-term capacity plan solution 
  • Develops site- and enterprise-wide capacity plans to include demand and supply changes individualized by segment and regional market
  • Evaluates key drivers, such as Hiring trends, Attrition, Shrinkage, Occupancy, and Skills management
  • Collaborates with Finance, Recruiting/HR, Client Management and Operations to develop plans and align resource needs across the organization 
  • Manages skills inventories across the work sites and develops plans to ensure appropriate resourcing for contract requirements
  • Collaborate with Regional Workforce Coordinators to action/address staffing needs as required on a real-time basis
  • Function as subject matter expert with planning/scheduling systems
  • Develop and distribute business analytics to management team members and provide insights and recommendations 
  • Develop and manage KPI performance dashboards both for internal purposes as well as for client value delivery purposes

As the successful candidate, you have a University degree in Business, Operations, Analytics or related field, paired with 4+ years of experience in Analytics, Capacity Planning, Operations Leadership, or related field. 

The ideal candidate has a demonstrated ability to take initiative. They creatively problem solve and possess the organizational skills to meet operational deadlines. The successful candidate must meet criminal record requirements and be able to obtain a Government of Canada Level II (Secret level) security clearance.  

As an equal opportunity employer, Commissionaires NBPEI is committed to achieving a competent and committed workforce that reflects the diversity of the Canadian population.

For more information on this role with the Commissionaires NBPEI reach out to Senior Consultant, Alex Armsworthy via alex@venor.ca 

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