Venor is proud to partner with Tour Tech East in their search for a Workforce Operations Supervisor in Dartmouth, NS. This role is central to supporting workforce coordination, human resources operations, and labour planning within a fast-paced technical production environment.

Tour Tech East is a leading provider of professional audio, lighting, staging, and technical production services across Atlantic Canada. Known for delivering high-quality event experiences supported by skilled technicians and strong operational execution, the company continues to grow by investing in its people, systems, and workplace culture. As operations expand, this position plays an important role in strengthening workforce coordination, supporting compliance, and ensuring teams are equipped to deliver successful projects.

What You’ll Be Doing

In this role, you will act as a key coordination link between Human Resources, Operations, and field teams, ensuring labour planning, staffing execution, and HR processes are aligned to support successful project delivery and a positive workplace culture.

Key responsibilities include:

• Lead workforce coordination and labour planning to support the successful execution of events and technical production projects.
• Assign and deploy labour resources across teams, ensuring staffing aligns with project scope, timelines, and operational priorities.
• Oversee workforce scheduling and labour tracking, utilizing scheduling and workforce management tools while supporting the continued development of effective scheduling processes.
• Recruit, onboard, and place technical staff and labour personnel to meet evolving operational needs.
• Support training and role development initiatives to build a skilled, reliable workforce.
• Partner closely with Sales and Operations teams to align staffing strategies with business objectives and client deliverables.
• Contribute to labour negotiations and staffing strategy discussions to support efficient resource allocation.
• Manage day-to-day workforce operations while helping build scalable HR and labour coordination processes from the ground up.
• Develop, update, and maintain labour-related policies and procedures to support compliance, consistency, and effective workforce management.
• Maintain compliance with employment legislation, workplace standards, and health & safety requirements.
• Prepare workforce insights and operational reports for the General Manager to support decision-making and continuous improvement.
• Act as a key liaison between employees, field teams, and leadership, fostering clear communication and a positive workplace culture.

What We Are Looking For

This role presents an opportunity to play a key part in shaping workforce operations within a growing and fast-paced technical production environment. The successful candidate will bring a strong blend of organizational expertise, operational awareness, and people-focused leadership, supporting both daily labour coordination and the continued development of HR processes as the organization evolves. Working closely with operations, sales, and leadership teams, you will contribute directly to workforce planning, employee experience, and the ongoing refinement of systems that support efficient and successful project delivery.

We are seeking a proactive and solutions-oriented professional who is motivated to help build and strengthen processes from the ground up while identifying opportunities to enhance how workforce coordination and HR practices operate. The ideal candidate is comfortable managing competing priorities, exercising sound judgment, and driving practical improvements to systems, communication, and workflow efficiency. This position is well suited for someone who thrives in a dynamic environment, values collaboration across both field and office teams, and takes pride in creating structure, clarity, and positive workplace experiences through strong communication, accountability, and relationship-building at all levels of the organization.

At Venor and Tour Tech East, we embrace a culture of belonging in the workplace. No matter who you are, where you’re from, how you think, what you believe in, or who you love, we welcome your application. We all come from different backgrounds and different walks of life, bringing in unique perspectives and experiences. We encourage applications from 2SLGBTQ+, Black, Indigenous, and People of Colour (BIPOC), women, newcomers to Canada, and people with disabilities.

To learn more about this opportunity, contact Erika Hildebrand at erika@venor.ca or Ereka Turner at eturner@venor.ca.